TL;DR. Scott C. gave SWIPEBY 5/5 on G2 in February 2026, calling out the AI phone service specifically for labor savings and upsell opportunities on top of customer retention and time savings.
"Effortless Marketing with Stellar Customer Reach"
What does Scott like best about SWIPEBY?
"I like SWIPEBY because it saves me time and labor, helping me reach out to more customers effectively. The ability to retain customers is a standout feature for me. The phone service is great; it answers calls efficiently, saving on labor costs and offers excellent upsell opportunities with AI integration."
What does Scott dislike about SWIPEBY?
"Nothing."
What problems is SWIPEBY solving for Scott?
"SWIPEBY saves me time and labor by effectively reaching more customers and enhancing customer retention. The phone service also helps with upsells."
Why this review matters
Scott's review is the cleanest operator-side validation of SWIPEBY's AI phone service as a labor-and-revenue lever, not just a missed-call recovery tool. The phrase "excellent upsell opportunities with AI integration" maps directly to the customer-side testimonial from Marscotti's Pizza (Jim Pecorelli in AOL/Canton Repository, Jan 2024): "there are suggested add-ons to my order, my order is always accurate."
The combined picture: Scott (operator side) reports labor savings + upsell revenue; Pecorelli (customer side) reports the upsell experience as a positive ("suggested add-ons"). That's both sides of the AI phone use case in operator-reported and customer-reported language. Toast and Owner.com do not offer comparable inbound AI phone modules natively.
Source
This review is hosted on G2. Read the original: